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As you read testimonials from those who have experienced care at Skylake Post Acute, you’ll gain helpful insight into the care we provide. With a welcoming environment and a compassionate team, we’re here to help you heal and feel supported every step of the way. Read our reviews or share one of your own today!
All Reviews
88 reviews
Business response 2 days ago
Enjoyed the live music!
Business response 2 days ago
I found Skylake PA to be a clean environment both outside and inside. I enjoyed the staff and felt they were helpful and very aware of what was going on in there unit. I struggled with the language barrier but was able to adjust and able to communicate well. I have had a positive experience from the admin staff to the doctors. Director of nursing is awesome and she has a wonderful staff of nurses. Jennifer one of the CNA’s cares about the residents and keeps a tight control of the things going on with them. I always was told the truth and given the facts. My mother went from resident to hospice and I appreciate how the two departments worked together. I liked the social worker department. They are in the know and active with families and residents. Crystal is genuine and her attention to resident needs is over the top. Things were not always perfect but this staff did all it could to fix a wrong or make things better.
Business response 9 days ago
Angelina is a good social worker, she meets all my needs and done everything I asked and if she can’t answer it she finds it out I’m glad to have her as my social worker. I have been at 3 different post acutes and Isela is by far the best cna I have had she is quick and always in a good mood and helps me when I need help, give her a raise! Olivia is another great CNA, she is fast and a team player. It makes my stay here safe!
Business response 43 days ago
We’ve had a very caring and kind experience so far at Skylake Post Acute. It was a very difficult decision to place my mom into memory care and the staff has all been so helpful. I feel my mother is safe and all her medical and dementia related needs are being met in a compassionate and caring manner. Chrystal Carpio, a case manager at the facility, has gone above and beyond to help us. She answers questions and concerns immediately and all with a smile! She has truly been a ray of light in stressful times. Donnell, Solomon, and Georgette have also gone out of their way to keep us informed of any concerns or issues that come up and always bend over backwards to help in any way possible. I would highly recommend this facility.
Business response 43 days ago
I live here and chrystal is excellent and I wouldn’t have it any other way!
Business response 50 days ago
Our family has had a wonderful experience with Skylake Post Acute over the last three months. The facility is incredibly clean, and there is a vibrant, social atmosphere that keeps the residents active and engaged. The care team is exceptional—my mother is constantly raving about how attentive they are. A special shout-out to C.C., who has truly gone above and beyond to make her feel at home. Beyond the clinical care, the office staff was a lifesaver, guiding me through the complex process of applying for long-term Medicaid. I also appreciate the communication; their staff social worker coordinates care conferences with me every other month, ensuring all my mother’s needs are met. They are even helping coordinate transportation for her to update her State ID. To top it all off, my mom loves the food! It’s a huge comfort knowing she is in such capable and caring hands.
Business response 56 days ago
I cannot say enough, good things about the staff on the arbor unit at sky Lake. My mom was transferred from another facility due to an injury, the staff at sky Lake made the transition easy, took the stress off of our family, they welcomed my mom with open arms, compassion, and true caring. The nurses are very knowledgeable, attentive, and just on it. The CNA‘s are Detailed oriented, very caring, And, the whole team works great Together putting the residents first. Liana and Ashley Were phenomenal in helping make this transition happen. The social workers, case management, front receptionists, and including the salon Have been phenomenal as well. The facility is clean And provides a warm welcome feeling. I wish we had our mom here from the beginning as we watch her thrive in a very positive environment! Everyone at sky Lake has been absolutely amazing! Thank you for all you do!
Business response 2 months ago
Business response 2 months ago
Residents and employees lock like family in the building
Business response 2 months ago
My family moved our father to Skylake six months ago and could not be happier with the transition to their facility and the care he has been receiving. Ashley from admissions was a pleasure to work with and made our transition to the facility seamless. My father has been residing in the “Garden Unit” and we cannot say enough good things about the staff that attends to his needs. Chrystal and Donnell have been professional, approachable and their passion for caring for people is evident throughout every interaction. Solomon is one of the best nurses my dad has had, and we are so thankful for the care and compassion he provides. It is so refreshing to experience a staff, especially the CNAs, that treat their patients with kindness, dignity and respect. A BIG thank you to Jennifer and Heather for their kind hearts and great care they show our dad. Skylake is committed to not only providing a safe and caring environment for their patients, but also to providing a quality of life for people that is unfortunately often times overlooked. We could not be happier with our experience and have peace of mind that our dad is receiving the care he needs and deserves.
Business response 6 months ago
Chrystal has been great. She works hard and supports the care team with top notch service. She is so compassionate and creative in her care of patients!
My mom is in Evergreen unit- and has been for 3 years now. She is known as grandma to all the wonderful staff on this unit. Shout out to all the nurses and all staff that brighten her day with a “ hi grandma”. Tiersa is an amazing lady that takes the time to make sure my mom is comfortable , seen and cared for. Nancy is such a kind soul and listens to my mom and her needs- Grady, the director of operations is amazing , kind and has made so many improvements to skylake. My mom is happy, cared for and included on the Evergreen unit!
Business response 7 months ago
Skylake post Acute My family and I could not be more grateful for the care Chrystal provided during my dad’s recent stay for rehabilitation following stroke. From the moment we arrived, we were treated with genuine warmth and respect. The entire staff—from the nurses and CNAs to the therapists and administrative team—went above and beyond to ensuremy dad’s comfortable, well-cared for, and motivated. The rehabilitation team was truly outstanding. They created a personalized plan that was challenging yet achievable. Their expertise and encouragement were key to the remarkable progress He made. Thanks to them, he was able to regain strength and confidence far quicker than we expected. Beyond the excellent medical and rehabilitative care, the staff created a compassionate and respectful environment. The facility was always clean, the meals were nutritious and tasty, and the residents seemed genuinely content and engaged in the activities provided. Knowing that my dad was in such capable and kind hands gave my family immense peace of mind. We wholeheartedly recommend Skylake to anyone seeking top-notch skilled nursing and rehabilitation services. Thank you to the entire team for your hard work and dedication.
Business response 7 months ago
My aunt resides in GARDEN UNIt, they are Professional, personal and caring. They’re help is greatly appreciated!! Thank you!!
Business response 7 months ago
Aspen is the best unit.
Business response 7 months ago
Chrystal SW in the memory care garden unit is amazing to work with. She is a great partner and a great advocate for patients and families.
Business response 7 months ago
Aspens is the best unit.
Business response 7 months ago
Garden Unit is exceptional. Great teamwork and very efficient!
Business response 7 months ago
Aspen does a great job!
Business response 7 months ago
Evergreen unit staff is terrific and has always been very helpful in assisting everyone no matter what we love you guys!
Business response 7 months ago
The evergreen unit has always been so amazing so very caring! The staff is beyond amazing we appreciate them so much!
Business response 7 months ago
The evergreen unit is amazing . Helpful staff and great atmosphere. Love these guys.
Business response 7 months ago
Business response 7 months ago
Garden unit
Business response 7 months ago
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