Skylake Post Acute Reviews

See what our patients and their families have to say

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As you read testimonials from those who have experienced care at Skylake Post Acute, you’ll gain helpful insight into the care we provide. With a welcoming environment and a compassionate team, we’re here to help you heal and feel supported every step of the way. Read our reviews or share one of your own today!

All Reviews

4.7

93 reviews

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Terry Greenhagen on Google
6 days ago

It was good

Business response 17 hours ago

Hi, Terry. We appreciate the rating, and are glad we could provide you with a positive experience!
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Cheryl Fountain on Google
6 days ago

My roommate is very sick with a bad cold, I have a very LOW immune system and they still put here in our room together! Not happy! I would Never recommend this place do to this!

Business response 3 months ago

Our organization aims to deliver the highest quality patient care. We love to hear about these positive experiences. Thanks for sharing this feedback with us!
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Katie Garza on Google
8 days ago

Skylake Post Acute has truly been the best placement for my mom, and our family is so grateful for the care she receives. She feels safe, supported, and emotionally at ease, and we’ve seen real improvements in her comfort and stability. The nurses and staff are consistently kind, attentive, and patient. Their professionalism and genuine care make a noticeable difference in my mom’s day‑to‑day well‑being. The office team has also been wonderful—efficient, responsive, and clearly invested in her care. A special thank‑you to Rosemary, who works directly with my mom. She is warm, welcoming, and treats her with the utmost respect and love. Knowing my mom is cared for by someone like her brings us so much peace.

Business response 8 days ago

Hi, Katie. Your feedback is highly appreciated. Thank you for the review!
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Tiffany Perito on Google
12 days ago

Business response 11 days ago

Hi, Tiffany. Thank you so much for rating your experience with us so highly!
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Krystine McClain on Birdeye
26 days ago

Well it says I left a review 1 day ago which I didn’t I don’t know where that came from but this place is not a place for your loved one if you want them to be well taken care of. When my dad took my mom to the place to drop her off and there was no one was anywhere to be found to help them when they got there. No one was around to help my mom after she had been there and didn’t see anyone other than the one time the nurse came in to give her meds till the next morning and they didn’t the help she needed and proceeded to tell her she couldn’t go in to walk up the therapy stairs to practice for when she goes back home more than once and the stuff just doesn’t do what is needed for the patient or elderly that are there. My mom walked out of there after just being there for one day and the place called the police who showed up two days later say they said she was unsafe which she is not because we got it handle. She’s home and doing better. Please don’t leave the ones you want take care here they won’t be around much longer if you place them here because I know someone who passed after being there for two weeks and the stuff not doing there jobs. They stand around on there phone and bullshit with one another is how I seen it.

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Krystine McClain on Birdeye
27 days ago

THIS REHAB CENTER SUCKS. THE PROFFESIONALISM IS BAD

Business response 27 days ago

Thank you for taking the time to leave your review of our facility. We apologize that our services were not to your satisfaction. We have documented your feedback and have notified the management team. We invite you to contact our administrator at (303) 450-2700 if you have any additional concerns or details to share.
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Cristal Romero on Google
32 days ago

My family and I are incredibly grateful for the care, compassion, and professionalism we have experienced at Skylake Post Acute in Thornton. During a very sensitive and challenging time for our family, the entire team has gone above and beyond to make sure my dad received not only excellent care, but also kindness, dignity, and support. A special thank you goes to all of the nurses in the Arbor Unit. Their attentiveness, patience, and genuine concern for my dad’s well-being have meant more to us than words can express. They consistently ensure that both my dad and our family felt supported every step of the way. We are especially grateful to Kyle, my dad’s social worker, who has been an incredible advocate and source of guidance throughout this process. Natalie, the Arbor Unit Manager, is an amazing communicator. She always made herself available, kept us informed, and demonstrated exceptional leadership and care for both residents and families. Her transparency and willingness to listen has made a tremendous difference during a stressful time. I would also like to recognize Jessica, the dietitian, who has been incredible to work with. Her knowledge, attentiveness, and genuine interest in my dad’s nutritional needs gave us confidence that he was receiving thoughtful, individualized care. Thank you all, truly!

Business response 27 days ago

Hi, Cristal. Thanks for taking the time to share your positive experience. We truly appreciate it!
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Shannon Moyer on Google
54 days ago

Business response 49 days ago

We appreciate your feedback, Shannon. If you would like to discuss your experience further, don’t hesitate to reach out to us at (303) 450-2700. We would love the opportunity to resolve any issues.
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Brenda Gurley Arnold on Google
55 days ago

Enjoyed the live music!

Business response 49 days ago

Thank you! We are glad to hear you enjoyed the live music.
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Russell Dean on Google
56 days ago

I found Skylake PA to be a clean environment both outside and inside. I enjoyed the staff and felt they were helpful and very aware of what was going on in there unit. I struggled with the language barrier but was able to adjust and able to communicate well. I have had a positive experience from the admin staff to the doctors. Director of nursing is awesome and she has a wonderful staff of nurses. Jennifer one of the CNA’s cares about the residents and keeps a tight control of the things going on with them. I always was told the truth and given the facts. My mother went from resident to hospice and I appreciate how the two departments worked together. I liked the social worker department. They are in the know and active with families and residents. Crystal is genuine and her attention to resident needs is over the top. Things were not always perfect but this staff did all it could to fix a wrong or make things better.

Business response 56 days ago

Thank you for your kind feedback!
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brent Roberts on Google
3 months ago

Angelina is a good social worker, she meets all my needs and done everything I asked and if she can’t answer it she finds it out I’m glad to have her as my social worker. I have been at 3 different post acutes and Isela is by far the best cna I have had she is quick and always in a good mood and helps me when I need help, give her a raise! Olivia is another great CNA, she is fast and a team player. It makes my stay here safe!

Business response 3 months ago

Thank you for your kind feedback!
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Shirley on Google
3 months ago

We’ve had a very caring and kind experience so far at Skylake Post Acute. It was a very difficult decision to place my mom into memory care and the staff has all been so helpful. I feel my mother is safe and all her medical and dementia related needs are being met in a compassionate and caring manner. Chrystal Carpio, a case manager at the facility, has gone above and beyond to help us. She answers questions and concerns immediately and all with a smile! She has truly been a ray of light in stressful times. Donnell, Solomon, and Georgette have also gone out of their way to keep us informed of any concerns or issues that come up and always bend over backwards to help in any way possible. I would highly recommend this facility.

Business response 3 months ago

Hi, Shirley. Thank you for sharing your positive experience. We’re glad you had a positive experience and appreciate you trusting us with your mother’s care. Thank you for taking the time to leave your review.
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Rachael Gregoire on Google
3 months ago

Our family has had a wonderful experience with Skylake Post Acute over the last three months. The facility is incredibly clean, and there is a vibrant, social atmosphere that keeps the residents active and engaged. The care team is exceptional—my mother is constantly raving about how attentive they are. A special shout-out to C.C., who has truly gone above and beyond to make her feel at home. Beyond the clinical care, the office staff was a lifesaver, guiding me through the complex process of applying for long-term Medicaid. I also appreciate the communication; their staff social worker coordinates care conferences with me every other month, ensuring all my mother’s needs are met. They are even helping coordinate transportation for her to update her State ID. To top it all off, my mom loves the food! It’s a huge comfort knowing she is in such capable and caring hands.

Business response 3 months ago

Thank you so much for your kind review and for trusting Skylake Post Acute with your mother’s care. We’re thrilled to hear she’s happy, engaged, and enjoying her time with us—especially the food! Your recognition of our team, including C.C., and our office staff’s support with the Medicaid process and communication truly means a lot. We’re grateful to be part of your family’s journey and appreciate you taking the time to share your experience.
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Randa Spencer on Google
4 months ago

I cannot say enough, good things about the staff on the arbor unit at sky Lake. My mom was transferred from another facility due to an injury, the staff at sky Lake made the transition easy, took the stress off of our family, they welcomed my mom with open arms, compassion, and true caring. The nurses are very knowledgeable, attentive, and just on it. The CNA‘s are Detailed oriented, very caring, And, the whole team works great Together putting the residents first. Liana and Ashley Were phenomenal in helping make this transition happen. The social workers, case management, front receptionists, and including the salon Have been phenomenal as well. The facility is clean And provides a warm welcome feeling. I wish we had our mom here from the beginning as we watch her thrive in a very positive environment! Everyone at sky Lake has been absolutely amazing! Thank you for all you do!

Business response 4 months ago

Thank you so much for your kind words and for taking the time to share your experience. We’re so glad our Arbor Unit team could make your mom’s transition smooth and welcoming. It means a lot to hear that our nurses, CNAs, and support staff made such a positive impact. We’ll be sure to share your recognition with Liana, Ashley, and the rest of the team. Thank you for trusting us with your mom’s care.
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Ginger Root on Google
5 months ago

Business response 4 months ago

We are concerned to hear about your experience. Please contact us at (303) 450-2700 to discuss your concerns directly.
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Miguel Valverde on Google
7 months ago

Residents and employees lock like family in the building

Business response 4 months ago

We’re pleased to hear that residents and employees at Skylake Post Acute feel like family. Thank you for sharing your experience, Miguel.
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Lesley Bartick on Google
7 months ago

My family moved our father to Skylake six months ago and could not be happier with the transition to their facility and the care he has been receiving. Ashley from admissions was a pleasure to work with and made our transition to the facility seamless. My father has been residing in the “Garden Unit” and we cannot say enough good things about the staff that attends to his needs. Chrystal and Donnell have been professional, approachable and their passion for caring for people is evident throughout every interaction. Solomon is one of the best nurses my dad has had, and we are so thankful for the care and compassion he provides. It is so refreshing to experience a staff, especially the CNAs, that treat their patients with kindness, dignity and respect. A BIG thank you to Jennifer and Heather for their kind hearts and great care they show our dad. Skylake is committed to not only providing a safe and caring environment for their patients, but also to providing a quality of life for people that is unfortunately often times overlooked. We could not be happier with our experience and have peace of mind that our dad is receiving the care he needs and deserves.

Business response 7 months ago

Thank you so much for taking the time to share this heartfelt review. We are truly honored to be entrusted with your father’s care, and hearing that your family feels supported and at peace means the world to our entire team. Ashlee is dedicated to making every transition as smooth as possible, and we’re delighted to hear she was able to provide that for your family. The Garden Unit team takes immense pride in creating a compassionate, dignified, and uplifting environment, and your kind words about Chrystal, Donnell, Solomon, Jennifer, and Heather are deeply appreciated. We will be sure to share your recognition with them — it will mean so much. Providing high-quality care while also enhancing quality of life is at the core of Skylake’s mission. Knowing your father feels cared for and respected, and that your family feels supported, reinforces why we do what we do. Thank you again for your trust and for being part of the Skylake Post Acute family. We are grateful for the opportunity to care for your dad. 💙
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Mike Daniels on Google
8 months ago

Chrystal has been great. She works hard and supports the care team with top notch service. She is so compassionate and creative in her care of patients!

Profile photo of C D
9 months ago

Skylake post Acute My family and I could not be more grateful for the care Chrystal provided during my dad’s recent stay for rehabilitation following stroke. From the moment we arrived, we were treated with genuine warmth and respect. The entire staff—from the nurses and CNAs to the therapists and administrative team—went above and beyond to ensuremy dad’s comfortable, well-cared for, and motivated. The rehabilitation team was truly outstanding. They created a personalized plan that was challenging yet achievable. Their expertise and encouragement were key to the remarkable progress He made. Thanks to them, he was able to regain strength and confidence far quicker than we expected. Beyond the excellent medical and rehabilitative care, the staff created a compassionate and respectful environment. The facility was always clean, the meals were nutritious and tasty, and the residents seemed genuinely content and engaged in the activities provided. Knowing that my dad was in such capable and kind hands gave my family immense peace of mind. We wholeheartedly recommend Skylake to anyone seeking top-notch skilled nursing and rehabilitation services. Thank you to the entire team for your hard work and dedication.

Business response 8 months ago

Thank you so much for your thoughtful and detailed review. We’re truly honored that you chose Skylake Post Acute for your father’s rehabilitation following his stroke, and we’re delighted to hear about his progress. Our entire team—from nursing and therapy to administration—takes great pride in providing compassionate, personalized care that supports both recovery and comfort. Chrystal and our rehabilitation team will be so grateful to know their dedication made such a meaningful difference in your dad’s journey. It’s wonderful to hear that our clean environment, engaging activities, and nutritious meals helped make his stay a positive experience. Your kind words mean so much to all of us here at Skylake Post Acute. Thank you for trusting us with your father’s care and for recommending our community. We wish him continued strength and good health! 💚
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Vic Vgm on Google
9 months ago

My aunt resides in GARDEN UNIt, they are Professional, personal and caring. They’re help is greatly appreciated!! Thank you!!

Business response 8 months ago

Thank you so much for your kind words and for recognizing our Garden Unit team! We’re so glad to hear that your aunt is receiving professional, personal, and caring support from our staff. Providing compassionate, high-quality care is at the heart of everything we do, and it means a lot to know that it’s making a difference for your family. We’ll be sure to share your appreciation with the Garden Unit team—they’ll be thrilled to hear it! 💚
Profile photo of J B
9 months ago

Aspen is the best unit.

Business response 8 months ago

Thank you for sharing your appreciation! We’re so glad to hear you love the Aspen unit. Our team there works hard to provide excellent care and a warm, supportive environment for our residents. We’ll be sure to share your kind words with the Aspen staff! 💚
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Jonathan Hernandez on Google
9 months ago

Chrystal SW in the memory care garden unit is amazing to work with. She is a great partner and a great advocate for patients and families.

Business response 8 months ago

Thank you for taking the time to share your kind words! We’re so happy to hear about your positive experience with Chrystal in our Memory Care Garden unit. She is truly a compassionate advocate for our residents and families, and we’re fortunate to have her on our team. Your feedback means a great deal to us and reinforces our commitment to providing exceptional care and partnership every day.
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Justintm on Google
9 months ago

Aspens is the best unit.

Business response 8 months ago

Thank you for sharing your kind words! We’re so glad to hear you think the Aspen Unit is the best. Our team there works hard to provide excellent care and a warm, supportive environment for our residents and families. We’ll be sure to share your appreciation with the Aspen staff! 💚
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Dee Brunner on Google
9 months ago

Garden Unit is exceptional. Great teamwork and very efficient!

Business response 8 months ago

Thank you so much for your kind words! We’re delighted to hear that you’ve had such a positive experience with our Garden Unit. The team takes great pride in working together to provide efficient, high-quality, and compassionate care for our residents. Your recognition means a lot—we’ll be sure to share your appreciation with the Garden Unit staff! 💚
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Jackie Dorantes on Google
9 months ago

Aspen does a great job!

Business response 8 months ago

Thank you for your kind words! We’re so glad to hear our Aspen team is doing a great job—they truly care about making each day positive for our residents.

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